The place of performance is the domicile of "dmb group international". Partial deliveries by "dmb group international" are permitted, provided this is reasonable for the customer. In the case of delivery contracts, each partial delivery and partial service is considered an independent delivery. Shipping costs are charged to the customer only once. Unless otherwise agreed in the delivery terms of the current contract. The type of dispatch, the dispatch route and the transport company commissioned with the dispatch can determine the "dmb group international" at its own discretion. In the case of parcel shipments, the risk is transferred to the buyer as soon as the shipment with the delivery items is handed over to the buyer by the carrier or mail carrier. In order to be able to assert claims, the buyer has to notify the forwarder or mail carrier immediately of any obvious transport damage as well as any identified transport damage and to report this in writing to the "dmb group international" within 24 hours of receipt of the goods. In order to report possible transport damage, missing, incorrect or faulty deliveries, the framework conditions and time frames specified by the "dmb group international" must be observed. In the event of transport damage, not only the completed damage report but also photographs with the current date of the outer packaging and product damage must be documented and to be submitted in writing to the "dmb group international" within 24 hours together with a copy of the delivery note. If the time window is not adhered to, the insurance cover for transport damage will expire. After the time window has expired, responsibility for the goods delivered is automatically transferred to the customer or recipient. Possible missing items within the deliveries are then no longer part of the complete delivery of the "dmb group international" and can be re-delivered against a new invoice. The delivery times are given in the offers as well as in the order confirmations according to the current status, but are this information is always without guarantee. The "dmb group international" accepts no liability for delays in delivery caused by the manufacturer or the supplier. If the delivery time is oversized, the customer is entitled to cancel the order without incurring any costs. However, a prerequisite for this is a proper time and correct cancellation in writing. This cancellation must be made in writing within 14 days after the expected delivery date stated in the corresponding order confirmation before the actual delivery. Cancellations after delivery will no longer be accepted, especially if the goods have already been accepted by the recipient as listed in §1. Goods that have already been delivered can only be taken back in consultation between the customer and the "dmb group international". The decision to take back goods is only made after checking and at the discretion of the "dmb group international". Should the "dmb group international" agree to a return, cancellation fees as listed in §3 will be incurred. The cancellation fees are to be paid in advance by the customer within 3 working days of receipt of the invoice without any deductions after approval for the return by the "dmb group international". After receipt of payment has been booked, the customer receives an approved return delivery note from "dmb group international", which he returns with the goods at his own expense and insured to the company "dmb group international". Improperly packaged goods, goods without original packaging, damaged packaging and goods of any kind (fall damage, crush damage, moisture damage, etc.) are completely excluded from the return and will not be accepted, as these can no longer be sold as new goods. The resulting additional costs such as return transport, insurance, packaging and freight costs etc. must be borne exclusively by the customer. Any return delivery of any kind to the "dmb group international" or its cooperation or business partners such as distributors, manufacturers, cooperation partners, sales partners or wholesalers without a valid return delivery note issued by the "dmb group international" will not be accepted. The possible costs incurred by the "dmb group international" such as packaging, freight and processing costs will also be charged to the customer. In the event of delivery delays caused by legal or official orders (e.g. import and export restrictions or customs) and are not represented by the "dmb group international", the delivery period is extended according to the duration of such hindrances. In important cases, the beginning and end of these will be communicated to the buyer immediately by "dmb group international". This can be done by e-mail, fax, post, any short message service (SMS / Whats App / Messenger / Social Network etc.) as can also only be made by telephone via landline or mobile network and is at the discretion of the "dmb group international" and is therefore communicated in a binding manner.